our services

The founders of HES understand our customers’ goals and challenges, and have assembled a management team that values long-term relationships and continuous improvement. 

No matter how complex the facilities, we strive to make it simple for our educational partners by providing multiple, integrated services with a single point of contact. As a result, our onsite director operates as a member of your team, a partner, and a trusted advisor.

HES serves educational facilities across the United States, and is dedicated to delivering best-in-class programs. The unexpected demands on schools during the past year have raised the stakes, making safer, cleaner facilities more important than ever.

Despite all the uncertainty created by COVID-19, HES has risen to the challenge. As students and staff return to in-person learning, our customers will be better prepared, ready to focus on education while we provide a safer learning environment, as we clean for health as well as appearances.

HES employs more than 40 years of educational facilities experience to meet or exceed the cleaning specifications of our education partners.

Our comprehensive cleaning programs are tailored to your institution’s goals and the unique qualities of your facilities. 

In addition, we hold energy conservation, sustainability, our commitment to diversity, public health, and safety as equally important priorities.

Clients benefit from our data-backed Business Value Review, or BVR. Your BVR will share valuable insights with administrators and onsite team members, allowing us to look “above tree line” to spot strengths as well as opportunities for improvement.

  • Standard and deep cleaning
  • Integrated disinfecting plans to help mitigate the impact of COVID-19
  • Day porters and attendants
  • Green cleaning program, including standardized sustainable cleaning procedures
  • Floor maintenance
  • Carpet care
  • Light fixtures
  • Post-construction cleanup
  • Quality assurance and reporting
  • Event venue services
  • Recycling programs
  • Moves and set-ups

in-depth training

In order to deliver on our commitment to you, we recognize that employing safe practices requires diligence in observing, training, and coaching. It’s one of the main reasons each of our team members spends an average of 77 hours per year in training.

Our approach to continuing education ensures safety and best practices at all times.

Each team member receives continuous professional education, and is empowered to make the best decisions for our campus partners.

Through leadership opportunities, career advancement, and recognition for work well done, our team members are encouraged to do their best work for your campus.

Quality assurance

Your educational facilities benefit from the tested process we’ve developed over years of experience. Just some of the benefits of our QA program include:

  • Enhanced client involvement
  • Broad organizational access to data
  • Customizations according to APPA space designations
  • Proactive identification and resolution of deficiencies
  • Improved work order management
  • Trend analysis for program enhancement
  • Quarterly client reports
  • Customized programs based on your unique goals and challenges

Sustainable practices

Our commitment to sustainability – much like our approach to business – is one of partnership and shared dedication amongst our leadership, onsite team members, and education clients.

From involvement in environmental campaigns to development of campus-wide temperature policies, we collaborate with students, faculty, and staff to care for the environment.

Ultimately, our motivation far exceeds a policy statement. It’s just the right thing to do.

That’s why we extend our standard scope of services in supplemental areas consistent with the groundbreaking work of the Sustainable Endowments Institute. We concentrate on measurable results for an approach that contributes real value to your sustainability goals. 

Let’s talk

how can we help you build a better learning environment?

9202 S Northshore Drive

Knoxville, TN 37922

© 2021 HES Facilities Management. Website created and maintained by DK Creative, Boston MA