people first

In keeping with our vision, mission, and values, HES actively seeks out and cultivates the most qualified, highly skilled, and dedicated team members. We value each team member and the unique contributions they add to our team.

The care our teams show is the driving force behind great results. We know that the team members at your facilities are, in fact, ambassadors of both HES and your institution.

Selecting the best team members is critical to our mission and values. HES’s 45-plus years of experience not only afford us critical insight into labor markets across the country, they’ve helped us build a longstanding reputation as an excellent company to work for.

We’re proud to serve educational environments across the country, including:

  • Colleges and universities
  • K-12 schools and school districts
  • Charter schools
  • Public and private educational institutions

Leadership development

Your onsite director

One of our most effective tools in assuring customer satisfaction is having a proactive director.

By walking buildings, visually inspecting results, and talking with building occupants, your onsite director knows how well we are performing and can respond accordingly.

This close relationship creates an effective, responsible single point of contact and an extension of your team.

Our philosophy is to empower, not just hold accountable.

Your campus benefits from the training each director receives, to foster business skills, instill leadership, and show how to build a team and culture that manifests HES’s mission and vision.

Continuing education and support are fundamental aspects of our program, as well. Our managers regularly attend offsite training programs, and all leaders are encouraged to obtain industry certifications including APPA, IFMA, and RBSM.

the wff legacy

The WFF legacy continues proudly as part of the HES family. Our history in the facilities industry created a perfect partnership built on shared values and mutual success.

WFF Facility Services was founded in 1972 by Mr. Witt, Mr. Fiala, and Mr. Flannery. In 2020, as the only surviving founder, Mr. Fiala began to seek out new opportunities for WFF, aiming to maintain secure, fulfilling professional opportunities for WFF’s team members and their families.

The right partner would have to share WFF’s values, believe in an employee-centric organization, and strive to protect and promote current team members. That partner would certainly have to share WFF’s singular focus on educational facilities as well, to ensure decades of expertise and resources continued to serve customers who had become close, valued friends.

With an outstanding industry reputation, a track record of developing and retaining talent, and an exclusive focus on education, HES Facilities Management was the ideal fit.

HES has made significant, ongoing investments in technology, systems, and leadership, allowing the organization to navigate today’s challenges with ease and remain nimble and responsive as learning environments evolve.

Today, former WFF President Jonathan Campbell remains with HES, now as an executive advisor, ensuring continuity on the journey ahead as HES builds its reputation as the trusted partner for educational facilities management.

guided by our values

The quality of its team members is of paramount importance to the success of any business, and is most certainly critical to creating the ideal learning environment.

Our partners rest easier knowing our vision, mission, and values are complementary to their own, and that we can be a trusted resource.

This values-driven approach benefits clients from K-12 districts, colleges and universities, and more by creating strong personal connections and trust within a mutually fulfilling, successful business relationship. 

Your leadership will enjoy a collaborative environment, where we strive to become an extension of your own team and your needs are placed first.

Let’s talk

how can we help you build a better learning environment?

9202 S Northshore Drive

Knoxville, TN 37922

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